If your business’ objective is to reach new customers and engage with your existing ones, you may find that the most effective way to do that is to speak their language. But then, there’s an option to actually involve them in your marketing strategy, and that will be quite exciting for both you and your audience.
User-generated content or UGC has been on a steady increase in popularity as a worthy option for businesses to use in their online marketing strategies. UGC is readily available, with customers always ready to use their smartphones to capture anything, and whatever they produce – photos, videos, stories, blog posts – accumulate to an astounding volume of content that businesses with the right mentality may use.
Another great thing about UGC is that content comes from the vast spectrum of people with social medial accounts. Thus, if you are targeting a market based on a particular ethnic background, gender, social status, etc., it is highly likely (actually, more like 99% possible) that you can find content produced by people who have exactly the same profile as your target market. And when you use that UGC, your audience will feel that you are using native content rather than blatant marketing materials.
With these benefits UGC provides, it is the right time to look deeper into what UGC opportunities are available so you can use them to your advantage.
Social Media Content
The number of photos and videos shared by social media accountholders are by the hundreds of millions every day. A large majority of content also mention brands and businesses. When your business is mentioned in a Facebook and Instagram post or a tweet, that already counts as UGC.
Reviews and Testimonials
A portion of social media content mentioned earlier is reviews and testimonials. Whether they leave reviews of your business on a third-party site like Google or Yelp, or on your own website, or on social media, this also counts as UGC. These are very effective types of UGC since they serve as social proof. A good word can encourage those who have read it to try your business, and therefore give you leads to new customers.
Video UGC like Instagram Stories, Facebook Stories, and now, the trending TikTok are basically free video content that any enterprising business may use to beef up their online marketing efforts. Videos are a visual medium and have been proven to be effective among social media users.
Interested in including UGC for your marketing plans? Let our experts help you. Get in touch with All Systems Go Marketing.
The following article Are We Living in the Era of UGC? was initially published to ASGM